Terms of service
Terms of Service
Welcome to Rasheed Sons. These Terms of Service govern your use of our website and your purchase of products from our store.
By accessing our website, placing an order, or using any of our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.
1. Online Store Terms
By using our website, you confirm that you are legally capable of entering into a purchase transaction or are using the website with the permission of a parent or legal guardian where required.
You must not use our products, website, or services for any unlawful or unauthorized purpose.
2. Products
Rasheed Sons offers clothing, fabrics, and related products displayed on our online store.
We make reasonable efforts to ensure that product descriptions, photographs, colors, measurements, specifications, and prices are accurate.
However, actual product colors may vary slightly because of photography, lighting conditions, and differences in mobile, computer, or other device displays.
3. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, update collections, or remove products from the website at any time.
If a product becomes unavailable after you place an order, we may contact you to offer an alternative product or cancel the affected item and arrange an appropriate refund where payment has already been made.
4. Prices
All prices displayed on our website are shown in the currency indicated at checkout.
Rasheed Sons reserves the right to change product prices at any time without prior notice.
The price applicable to your order will normally be the price displayed when your order is successfully placed, except where there is an obvious pricing or technical error.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to verify, accept, reject, or cancel an order where reasonably necessary, including in cases involving:
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Suspected fraudulent activity
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Incorrect customer information
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Pricing or inventory errors
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Product unavailability
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Repeated refusal of Cash on Delivery orders
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Orders that cannot be confirmed
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Suspected misuse of our website or services
If we cancel a prepaid order, any amount already received for the cancelled order will be handled appropriately.
6. Cash on Delivery
Cash on Delivery may be available for eligible orders and locations within Pakistan.
Our team may contact you by phone, SMS, or WhatsApp to verify a COD order before dispatch.
Customers are responsible for providing accurate contact and delivery information.
Repeated refusal of confirmed COD orders may result in restrictions on Cash on Delivery for future purchases.
7. Payments
Available payment methods will be displayed during checkout.
You agree to provide current, complete, and accurate payment and billing information when placing an order.
Payment transactions may be processed by third-party payment service providers and may also be subject to their applicable terms and privacy practices.
8. Shipping and Delivery
Delivery times displayed or communicated by Rasheed Sons are estimates and cannot always be guaranteed.
Delivery may be affected by courier operations, weather, public holidays, remote locations, strikes, emergencies, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete shipping address and a working contact number.
For complete delivery information, please review our Shipping Policy.
9. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Returned products must meet the eligibility requirements stated in that policy.
Fabric that has been cut, stitched, washed, worn, altered, or otherwise made unsuitable for resale may not be eligible for return unless applicable law requires otherwise.
10. Accuracy of Information
We make reasonable efforts to keep the information on our website accurate and up to date.
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or delivery estimates.
We reserve the right to correct errors and update information when necessary.
11. Promotions and Discounts
Discount codes, promotional offers, free shipping offers, and other promotions may be subject to additional conditions.
Promotions may have expiration dates, minimum order requirements, product exclusions, usage limits, or other restrictions.
Unless otherwise stated, promotional offers cannot necessarily be combined.
12. Intellectual Property
All content displayed on the Rasheed Sons website, including our brand name, logo, graphics, photographs, product images, designs, website content, written material, and other original content, is owned by or licensed to Rasheed Sons unless otherwise stated.
You may not copy, reproduce, republish, distribute, modify, commercially exploit, or use our content without authorization except where permitted by applicable law.
13. Prohibited Uses
You may not use our website:
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For unlawful or fraudulent activities
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To violate another person's legal rights
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To transmit malicious software, viruses, or harmful code
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To attempt unauthorized access to our website or systems
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To collect customer or website data without authorization
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To interfere with the security or operation of our website
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To impersonate another person
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To submit false or misleading information
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To engage in fraudulent orders or payment activity
We may restrict or terminate access to our services where we reasonably believe these terms have been violated.
14. Third-Party Services and Links
Our website may contain services, applications, payment facilities, social media features, or links provided by third parties.
Third-party services operate independently from Rasheed Sons and may be governed by their own terms and privacy policies.
We encourage customers to review the applicable terms before using third-party services.
15. Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect customer information.
16. Website Availability
We aim to keep our website accessible and functioning properly.
However, we do not guarantee uninterrupted or error-free access at all times. Website availability may be temporarily affected by maintenance, technical problems, third-party services, security issues, or other circumstances.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Rasheed Sons will not be responsible for indirect, incidental, or consequential losses arising solely from the use or inability to use our website or services.
Nothing in these Terms is intended to exclude or restrict any liability or consumer right that cannot legally be excluded or restricted under applicable law.
18. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.
19. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue to apply.
20. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products, policies, or applicable requirements.
The latest version will be published on this page with an updated effective date.
Your continued use of our website after an updated version becomes effective constitutes acceptance of the revised terms to the extent permitted by applicable law.
21. Governing Law
These Terms of Service and transactions with Rasheed Sons will be governed by the laws applicable in Pakistan, subject to any mandatory consumer protection rights that may apply.